How do I create an account?
It's super-easy! Just go here: (
www.myxer.com/register/) and choose the account that best suits your needs. Then fill out all of the required information.
What's a Mobile Artist account?
Myxer offers artists the easiest-to-use tools and most powerful mobile presence in the world. With a free 'Mobile Artist' account, you'll have instant access to a universal mobile presence, including a personalized mobile web site and text keyword/text-message fanlist, as well as mobile download distribution to any phone—including ringtones, images, and video. In today's landscape of fragmented Smart phone platforms, apps, and social network services, Myxer gives you a simple yet powerful way to capitalize on the explosive growth of the mobile web—so you can reach any fan on any phone, your way.
What's a Mobile Artist "PRO" account?
Looking to make mobile an important part of your music business? Well, if you're serious about making more money by selling mobile content, getting more fans at your shows, and understanding where fans are finding you, Myxer's 'Mobile Artist PRO' account gives you the tools and intelligence to get you there. For just $29.99 a year, you'll be able to not only sell ringtones, wallpapers, and video, but promote your shows to Myxer's huge audience, as well as use our detailed analytics to understand how your marketing and promotional efforts are working.
Can I upload full track MP3’s to share or sell to my fans?
Yes, we support full track audio. You’ll be able to share or sell all of your MP3’s. However, you’ll need to register for a PRO account in order to do so.
How am I compensated for all of my content sales?
We make all of our artist payments using PayPal. If you don't have a PayPal ID, it's simple to get one. Just go to
www.paypal.com to learn about PayPal and sign up for an ID. Please know that if you sign up for a personal account, no fees will be deducted when you receive money. Once you have a PayPal ID, just go to the Payments tab on the Settings page of your Dashboard to add it to your Myxer account.
How much do I receive for my content sales?
You will receive 40% of all ringtones and wallpapers sales. We'd love to offer an even higher percentage, but the wireless carriers can take as much as 50% for themselves and we use the remaining 10% to cover our costs, which includes delivery of all content.
When do I receive all of my earnings?
We pay all of our artists on or around the 15th of every month for everything that they've sold in the previous month. For example, if you've sold something in February, then you'll be compensated in March.
How will I know how many times my content has been downloaded or purchased?
You'll always have access to an Activity Report that will display all of this information. All you have to do is login and go to the "Home" tab from your Artist Dashboard.
How do I get a custom texting code?
How do I get a custom URL?
Can people text in to receive all of my content?
Can people text in to receive a specific piece of content?
What is a Keyword?
What is an Item Keyword?
We offer a special Keyword feature that's available to all of our artist accounts. We allow every artist to create a custom texting/URL Keyword. However, it must be at least 6 characters long and it must end with a letter. Then using that Keyword, people will have the ability to text it to "69937" (MYXER) to receive a link to your Mobile Artist profile with all of your content. They'll then have the option of choosing which item they'd like to send to their phone. The Keyword that you select will also be used as your vanity Myxer URL, for example: (
www.myxer.com/marvin). We also offer something called Item Keywords that allow people to text for a specific piece of content. Every item that's uploaded onto Myxer is assigned a default number as an Item Keyword. However, you'll always have the ability to customize the Item Keyword to whatever you'd like. For example: (
www.myxer.com/ringtone:1535851/) – click on the "Share It" tab – as you can see, the Item Keyword for this ringtone is "Love". Therefore, people can text "Marvin Love" to "69937" to receive a link to download that specific ringtone.
How can I promote my content?
How can I generate more page views/downloads?
Can I share or sell my content from my own website?
What is a widget?
What is a Storefront?
We offer a promotional single-piece widget as well as a multi-piece storefront widget. The single-piece widgets are HTML flash links that can be pasted (embedded) into any website, blog or social networking site that will then allow people to preview and send an item to their phone, directly from the site. Storefront widgets are just like regular widgets, except they make it possible to offer multiple pieces of content within the widget. You'll also have the option of customizing the background image and the text color that displays inside both of the widgets.
How do I embed a Widget or Storefront into my website?
All you have to do is login and go to the "Widgets & Keyword" tab from your Artist Dashboard and then follow the instructions.
How can I connect with my fans?
Using the Myxer Fanlist feature! Myxer's Fanlist will allow you to keep in touch with all of your fans through text messaging and email. You can send all of your fans who have signed up for your Fanlist important information or announcements. For example: concert dates, CD releases, new mobile content that's available, etc. Here's the best part, you can tell your fans to text "Join YourCustomKeyword" to "69937" (MYXER) to join your Fanlist. For example, let's assume your Keyword was "TheBand" someone could text "Join TheBand" to "69937" (MYXER) and they would automatically join your Fanlist and receive all of your updates.
How long does it take to review a piece of content and/or image?
It shouldn’t take any longer than 24 hours to review an item or image. However, if an item or image is submitted for review on a Friday, unfortunately it may take until the following Monday to complete the review process. If for some reason your item or image hasn’t been reviewed in a timely fashion, please contact
artist@myxer.com immediately.
How come people with Verizon Wireless can’t access my content?
Unfortunately, Verizon has all of the control when it comes to the content that they allow their users to receive. They don’t allow anything that could be perceived as offensive. Therefore, we had to create a separate catalog called MyxerSelect that only hosts content that meets Verizon's requirements. Obviously, we would prefer if it didn't have to be this way but there's not much we can do at this time. If you believe your content isn't offensive (i.e. no profanity, sexual references, drug references, etc.) please send a list of your non-offensive items to
artist@myxer.com and we’ll add all of the appropriate items into the MyxerSelect catalog. Then everyone will be able to get your content regardless of their wireless carrier and/or phone model. However, there are still a few exceptions.
(http://support.myxer.com/2007/06/02/is-my-phone-supported) for more information.
How come my content doesn’t appear in the search results?
Well, there are a few reasons why this could be happening. The first reason might have something to do with Verizon Wireless (see above). The second reason is your content might be marked as "May Offend". If an item is marked as "May Offend" only users who have their content filtering option turned off will be able to view those items. Btw, just so you know, content filtering is turned on as a default for users who aren’t signed in. So basically if an item is marked as "May Offend" anyone who isn’t signed in won’t be able to view that item. The third reason why your content might not appear is because you haven’t tagged it properly. After you’ve upload an item, you need to make sure to check three of the suggested tags and also add three of your own on the "Edit Details" page. Then if someone searches something on Myxer using one of those keywords your item will appear.
Does Myxer work with every phone and wireless carrier around the world?
Our service works with most phones and wireless carriers both inside and outside of the United States. However, there are a few exceptions.
(http://support.myxer.com/2007/06/02/is-my-phone-supported) for more information.
Why is my content disabled?
Well, there are two reasons why your content might be disabled.
- You need to verify your email address.
- Your MobileStage PRO account has expired. When a MobileStage PRO account expires, we disabled all of your premium content because you no longer have the option to set retail prices. If you still want to charge for your content, you will have to upgrade to a MobileStage PRO account for $29.99 per year.
How to re-enable your content: You can re-enable your content as FREE content if you chose not to upgrade to a PRO account. To re-enable your content, just login to your MobileStage dashboard, click on the "Content" icon, and click on the "Manage" tab. Then, click the "Edit Details" link in the "Actions" column and click the "Next" button. Once you are on the Details page, look in the "Community Settings" box and check the "Enable" checkbox. Unfortunately, you will have to complete this process for every one of your items individually. However, if you have tons of content (like more than 50 items), just send an email to
Pro@myxer.com and we will take care of it for you.
If your question wasn't answered here, please email
artist@myxer.com and someone will get back to you as soon as possible.
Thanks for using Myxer!
-The Myxer Crew