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Myxer Feedback: Good, Bad, or Ugly
Have a question, comment, or compliment? Please start by selecting a summary below.
Reason for Contacting:
Please select one of the reasons below...
I'm having trouble sending ringtones to my Verizon Wireless phone.
It says the content I want is not available for my carrier. (Verizon Wireless, Virgin Mobile)
I did not receive the message with my content on my phone. (Sprint, AT&T, T-Mobile, Cellular One, Metro PCS)
I did not receive the message with my content on my phone. (US Cellular, Cricket, Centennial Wireless)
I'm worried about surprise charges on my phone bill.
I can't find the ringtone I want. Sigh.
It says my phone is not supported.
I tried to download a game to my phone, but it didn't work.
I did not get my phone verification message.
I need a new password.
I got the ringtone message, but I don't know what to do next.
I purchased a content but did not receive it.
I need to update my account. (new phone number, new phone, new e-mail)
Other ...
*
Details:
*
Phone Number:
*
Mobile Carrier:
Please Select...
Alaska Communications Systems
Aliant - Canada
Alltel
Appalachian Wireless
AT&T
Bell Mobility
Bite GSM - Lithuania
Bluegrass Cellular
Boost Unlimited
Carolina West Wireless
Cellcom
Cellular 29
Cellular One
Cellular One East Coast
Cellular One from Dobson Cellular Systems
Cellular One of East Central Illinois
Cellular One PCS
Cellular One South West
Cellular One West
Cellular South
Centennial Wireless
Cincinnati Bell
ClearTalk
Consumer Cellular
Corr Wireless
Cricket
DT T-Mobile
Einstein Wireless
EMBARQ
Entel PCS - Chile
EPlus - Germany
ERANet - Poland
ESPN Mobile
Estonia Mobile Telefone
Farmers Mutual Telephone Company
Fido - Canada
Geocell - Georgia
Globul - Bulgaria
Helio
IDEA Cellular
Ideas ALO - El Salvador
Immix Wireless
Inland Cellular
IV Cellular
iWireless
Kajeet
Koodo Mobile
Kyivstar - Ukraine
Manitoba Telecom Systems
Matanuska Telephone Association
Metro PCS
Midwest Wireless
Mobi PCS
Mobistar - Belgium
MTN - South Africa
Netcom - Norway
New Zealand Telecom
Nextel
nTelos Wireless
O2
One2One
Orange - NL/Dutchtone
Orange - PL/CenterTel
Orange - UK
Oskar - Czech Republic
Pannon - Hungary
PC Telecom/Mobile - Canada
PlusGSM - Poland
Pocket Communications
Qwest
Revol Wireless
Rogers Canada
Safaricom - Kenya
SaskTel
Simmetry
Simobil - Slovenia
Solo Mobile
Sonofon - Denmark
South Central
SouthernLINC Wireless
Sprint
SunCom/Triton
SureWest
Swisscom
Syringa Wireless
Tele2 - Norway
Tele2 - Sweden
Telenor Mobil - Norway
Telia - Denmark
Telia Mobitel - Sweden
Telus (Clearnet)
Telus Mobility
The Original AT&T
Three Mobile - Australia
TIM - Brazil
T-Mobile
T-Mobile - Austria
T-Mobile - Czech Republic
T-Mobile - Germany
T-Mobile - Hungary
T-Mobile - UK
Tracfone
Uganda Telecom
UMC - Ukraine
Unicel
US Cellular
Verizon Wireless
Viaero Wireless
VIP - Croatia
Virgin Mobile - Canada
Virgin Mobile - USA
Vodacom - South Africa
Vodafone - Germany
Vodafone - Italy
Vodafone - New Zealand
Vodafone - Portugal
Vodafone - UK
West Central Wireless
Other...
*
Phone Manufacturer:
Please Select ...
LG
Motorola
Nokia
Samsung
SonyEricsson
Other...
Phone Model:
Your Name:
Your Email:
*
Confirm Your Email:
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How did you hear about us?
We send ringtones, wallpapers, and videos to you as an attachment in a PIX message.
If it's been awile and you still haven't received the message, make sure you have a camera phone with picture messaging plan and click
here
to resend the message to your phone (hint: try shortening the ringtones for better results).
Smart Phone Users (like Blackberry, HTC, and Treo):
Try downloading your content directly from our mobile website by visiting m.myxer.com from your phone's browser. (Note: you must have full internet access from your phone.)
If you are still having trouble, please sign into www.myxer.com and:
1. Go to the
Account -> Phone Details
page and make sure your mobile carrier and phone model are correct.
2. Go to the
Account -> Phone Preferences -> Ringtone Overrides
page and double check that you have "Choose Automatically" selected as your "Preferred Ringtone Format".
Please check out our
help center
for more info.
Sorry about that. Unfortunately, Verizon Wireless restricts the content that it's users can access.
If you didn't find what you want, get your hands dirty and
make-your-own
ringtones and wallpapers from files you have on your computer. Give it a try, it's fun!
Please check out our
help center
for more info.
We send the messages as soon as you request them, but sometimes it can take a while for the carriers to deliver them. Please be patient. If you don't receive the message in 10-15 minutes, please
click here to resend it
or download your content directly from our mobile website by visiting our mobile website. Just follow these steps:
1. Browse to m.myxer.com from your phone's browser
2. Search for your content
3. Click on the download link, the content should download to your phone right from there.
(Please make sure you have full internet access from your phone.)
Please check out our
help center
for more info.
We send ringtones, wallpapers, and videos to you as an attachment in a PIX message.
If it's been awile and you still haven't received the message, make sure you have a camera phone with picture messaging plan and click
here
to resend the message to your phone (hint: try shortening the ringtones for better results).
Smart Phone Users (like Blackberry, HTC, and Treo):
Try downloading your content directly from our mobile website by visiting m.myxer.com from your phone's browser. (Note: you must have full internet access from your phone.)
If you are still having trouble, please sign into www.myxer.com and:
1. Go to the
Account -> Phone Details
page and make sure your mobile carrier and phone model are correct.
2. Go to the
Account -> Phone Preferences -> Ringtone Overrides
page and double check that you have "Choose Automatically" selected as your "Preferred Ringtone Format".
Please check out our
help center
for more info.
Don't worry, be happy. Accounts are free.
Myxer is NOT a subscription service and we don't have ANY membership or monthly fees
.
You can download Make-Your-Own ringtones and wallpapers and most of the content in our catalog at no charge. If we are
ever going to charge you anything
it will be very obvious.
The only other charges you may see on your cell phone bill will be from your carrier. Depending on your mobile data plan, your carrier may charge you to receive the text (or PIX) messages we send or to access the internet to download your content from our servers. If you are not sure about your plan, you should double check with your carrier first.
Please
click here for more details.
We have a ton of content in our catalog, but we don't have everything.
If you didn't find what you want, you can always
make-your-own
ringtones and wallpapers from files you have on your computer. Give it a try, it's fun!
Bummer! If you got a message that said your phone is not supported it's most likely because either your phone cannot play real music ringtones or the ability to use downloaded songs as ringtones on your phone has been disabled by your carrier.
Please
click here for more info
.
Bummer! It's likely that your phone or carrier is not currently supported for games.
Sorry about that. Please
click here for more info
.
We send the message right away, but sometimes it might take few minutes to reach your phone.
AT&T, Boost, Cellular One, Nextel, Sprint, T-Mobile, Virgin Mobile and Verizon Wireless Users:
Text "verify" from your phone to 69937 (MYXER) and we'll resend the message to your phone.
(All other users please text "verify" from your phone to 9543046522)
We send the message right away, but sometimes it might take few minutes to reach your phone.
AT&T, Boost, Cellular One, Nextel, Sprint, T-Mobile, Virgin Mobile and Verizon Wireless Users:
Just text "reset pw" from your mobile phone to 69937 and we'll send you a text message with your new password.
All Other Carriers:
Please text "reset pw" to 9543046522.
Verizon Wireless, US Cellular, Cricket, and Centennial Wireless Users:
Unless you have a "smart" phone (like a Treo or Blackberry), we send ringtones to you as an attachment in a PIX message (so you'll need to have a camera phone with PIX messaging enabled). When you receive the message, open it and use your phone's options menu to save the sound to your phone, and set it as your ringtone.
More detailed instructions
.
All Other Users:
We send ringtones to you as a link in a text message (so you'll need to be able to access the internet from your phone). When you receive the message, open it and use your phone's options menu to follow the link and download the ringtone to your phone
(do not type the link into your desktop browser)
.
More detailed Instructions.
If you're having trouble following the link, try downloading your content directly from our mobile website by visiting
m.myxer.com
from your phone's browser.
We send the messages as soon as you request them, but if it's been a while and you still haven't received it, click
here
to resend it or download your content directly from our mobile website by visiting
m.myxer.com
from your phone's browser. No messages necessary.
If you need to update your phone number, phone manufacturer, e-mail address, display name, rigntone volume, wallpaper size, or anything else... please sign into your www.myxer.com and follow these instructions:
1. Click on the "Account" link (top right corner)
2. Select the option on the left-hand column
3. Update the information
Did you try to find your answer in our
help blog
yet? If so, please click the 'Continue' button below and describe your question in detail. One of our support gurus will get back to you shortly.
Still confused? Please fill out the form to the left and one of our support gurus will get back to you asap.
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