As a part of this change, we've put together a reward program for the thousands
of users who have helped us grow by purchasing credits and referring friends.
In a nutshell:
We are doing a little spring cleaning around here and will be getting rid of any remaining cash balances as of
June 30th. To see if you have a cash balance in your account, please go to
http://www.myxer.com/account/.
You can use your cash balance towards the purchase of any premium (non-free) content in our catalog. Click
here for a list of some of the most popular premium
ringtones and wallpapers.
Thanks again for being a Myxer early adopter and helping us to grow. Please
let us know if you have any questions.
Common Questions
Is it really free to make my own ringtones and wallpapers?
Yes. We know, you don't believe us. We hear it all the time. But it's true.
You pay us nothing when you make ringtones or wallpapers and send them to your phone.
What if I already paid for Myxer credits?
If you've ever paid us money for Myxer Credits, every last cent of it
has been added to your Myxer account balance
(viewable on your account page), which can be used to purchase
any of the premium content available from Myxer artists. Even if you already
used the credits! How awesome is that?
For example, let's say you bought 5 Myxer credits from us a month ago for $5.99.
Regardless of how many of those credits you've already used, you will find a balance
of $5.99 in your account that you can spend on premium Myxer
content.
Can I get a refund for Myxer credits I didn't use yet?
No, sorry. But look at it this way: not only do you now have what amounts
to an unlimited number of credits to use, every dollar you've ever spent on
Myxer credits - including credits you've already used - can be used to
purchase premium content from Myxer artists.
What if I earned lots of Myxer credits by inviting friends?
We love you! But in addition to our love and gratitude, we've rewarded you
with $2 in your Myxer account balance for every friend that you signed up!
That's real money you can use toward the purchase of any premium content in
the Myxer catalog.
Will I get more money by inviting more friends?
No, this was a one time reward. Signing up friends will definitely continue
to increase your Kharma, but it won't increase your account balance. We're
still keeping track of who refers who, though, and chances are we'll want
to do a reward of some kind in the future for people who continue to invite
friends. We just haven't thought of what we're going to do yet.
Can you just send me a check for the money in my account balance?
Ha, ha, good one!
No.
The money in your account balance is just to be used for the purchase of premium
content from Myxer. It's not redeemable or refundable for anything but that.
What happens if my account balance is less than the price or the ringtone I want to buy?
No problem. Just click on the link that says "buy it online using PayPal". We will only charge
you for the difference between your cash balance and the price of the item.
Will my account balance expire?
Your cash balance is good for six months, which means they will expire on June 30th.
We have tons of great premium content available. Click here for some additional info.
Use it now before it's gone.
Why in the world would you make it free when it costs you money to offer the service?
We're crazy! We're giving the stuff away!
Nah, we're not crazy. We just want Myxer to be the undisputed best way to make
and share mobile content on the planet. An important part of that is to make
our pricing as simple as possible, and the credits were getting in the way. So we
exterminated them.
Don't worry about us, we'll be fine. We'll make it up
on volume. ;)